Privacy Policy

Indexific ("we", "our", or "us") operates the website https://indexific.com (the "Service"). This page explains what information we collect, how we use it, and your rights regarding it. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Account Information

When you create an account, we collect your email address and a password (stored as a one-way hash). We do not store plain-text passwords.

URL Submissions

We store the URLs you submit for indexing along with their submission timestamps and indexing status. This data is necessary to provide the Service and process refunds under our guarantee.

Payment Information

Payments are processed by our third-party payment provider. We do not store full credit card numbers or payment card data on our servers. We receive only a transaction reference and amount from the payment processor.

Usage Data

We automatically collect certain information when you use the Service, including:

• IP address and approximate geographic region
• Browser type and version
• Pages visited and time spent on those pages
• Referring URL
• Device type (desktop or mobile)

Cookies

We use session cookies to keep you logged in and functional cookies necessary for the Service to operate. We do not use third-party advertising cookies or tracking pixels.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process URL submissions and communicate indexing results
• Issue automatic credit refunds when URLs are not indexed within 14 days
• Send transactional emails (submission confirmations, refund notices, account alerts)
• Respond to support requests
• Detect and prevent fraud or abuse
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Data Sharing

We share data only in the following limited circumstances:

• Service Providers: We use third-party vendors for payment processing, email delivery, and server hosting. These providers access your data only as necessary to perform their services and are contractually obligated to protect it.
• Search Engine APIs: The URLs you submit are sent to Google, Bing, Yandex, and other search engines via their official APIs. This is the core function of the Service.
• Legal Requirements: We may disclose your information if required by law or in response to a valid legal process.

4. Data Retention

We retain your account data and submission history for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law or for legitimate business purposes such as fraud prevention.

5. Data Security

We use industry-standard security measures including TLS encryption in transit, hashed password storage, and access controls to protect your data. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict certain processing activities
• Data portability — receive your data in a machine-readable format

To exercise any of these rights, contact us at the email address below. We will respond within 30 days.

7. Children's Privacy

The Service is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

8. Third-Party Links

The Service may contain links to external websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after any change constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: privacy@indexific.com
• Website: https://indexific.com